Frequently Asked Questions
We offer complimentary water on all trips. Additional snack and beverages can be added for an additional cost. Please specify at time of reservation.
We can provide car seats upon request.
WiFi is available in vehicles by requestWiFi is available in vehicles by request
Cancellations and changes are accepted by phone and email only. To view our cancellation policies please view our terms and conditions.
Our reservation/dispatch office is open 24 hours/day, 7 days/week for all of your last minute questions or concerns.
If for any reason you do not see your chauffeur, simply contact our office at 503-267-9955. Our dispatch team is always aware of where your vehicle is and is on duty 24/7 to assist you.
When you have secured your luggage and are ready to be picked up.
Exit Baggage claim walk across the roadway to island 3 our chauffeur will be parked under reserved vehicles.
Our chauffeur will inform you of the type of vehicle and license plate number to assist you. The chauffeur will also have a personalized name sign in the front of side window of the vehicle.
For Meet and Greet A staff or driver will meet you at baggage claim to asset you.
We follow all COVID-19 guidelines. All the vehicles are sanitized before and after each ride. The chauffeurs wear mask and we get regular temperature check ups to ensure your safety.
Yes, you can do that.
Please make sure you provide us the passengers full name, cell number and email address so we can provide the status updates to the passanger.
Yes, all vehicles that are providing transportation service to our clients are insured along with our general liability policy.